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Services
Overview
Security
Technology Infrastructure
Business Applications
How We Work
Distinctiveness
Our Process
Services Approach
Partnerships
Falkor Alliances
Community
Falkor Giving
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Our DistinctivenessWhile Falkor Group boasts many of the same qualities that other IT firms tout – industry expertise, highly-skilled, experienced technology professionals, rapid response, proven delivery tools and processes, a history of successful project execution and speed to market – our strategic focus and company values are more appropriate and compelling for organizations operating in today’s market. Our goal is to be more than a service provider, we want to be a trusted business advisor.
Frank and honest dialogue with clientsIn these challenging economic conditions, managers are being held more accountable for the dollars they spend. To help you understand where your money is going and to help you justify your expenditures, we walk you through our own organizational structure and operations. Through open, frank talk about your budget and our own numbers, we hope to establish a relationship built on trust. For most IT consultancies, discussing operational costs would be unthinkable. For us, it’s just the way we do business.We're technologists and strategists, not propagandistsWe agree with famed physicist Richard Feynman who said, "For a successful technology, reality must take precedence over public relations…” Therefore, as technologists and strategists, we prefer to spend our time keeping up with emerging technologies, researching industry trends, honing our skills and developing processes and services that better meet our clients’ needs; not thinking of new ways to “candy-coat” our capabilities or do a “snow job” on our clients. Along the lines of our “frank and honest dialogue”, we don’t weigh you down with a bunch of flashy marketing materials or convoluted marketing messages; rather, we prefer simple, candid communication. In short, we believe in letting our expertise, solutions and track record speak for themselves and letting our clients make their own conclusions.We are opportunity drivenThe belief that every challenge can present an opportunity through enthusiasm, diligence, dedication and good old-fashioned hard work is paramount to our success. In fact, our very name is grounded in these guiding principles and our ability to find opportunity even in the most adverse situations. We thrive in this type of environment and are adept at helping our clients overcome their challenges through creative and innovative ideas.Service provider to trusted advisorBy developing a contemporary approach for delivering IT services, providing client-focused service offerings, conducting ourselves with honesty, integrity and candor and seeking creative opportunities and solutions for our clients, we hope our role within your organization will grow from IT service provider to trusted business advisor. Of the many things that we strive to achieve, customer intimacy is one of the most important. We put great effort into developing long-lasting, multi-dimensional client relationships in which we can discuss a broad range of strategic issues and have these discussions at any time, not just during a sales cycle. Additionally, our boutique size allows for the nimbleness, responsiveness and customer focus that enables us to not only address our clients’ needs, but to also anticipate them. |
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549 W. Randolph Street, Suite 601, Chicago, IL 60661
312.602.6550
info@falkorgroup.com